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Our Clean Car Guarantee

A Sherpa signature program: a free car wash on us

While we make transporting your car easy, sometimes your vehicle can get dirty along the way. Similar to if you drove your car yourself across the country, you can expect the exterior of your vehicle to get a little dusty as it travels to its destination. However, that doesn’t mean it has to stay that way.

We want you to be happy with the state of your vehicle when it arrives at its final location. With our Clean Car Guarantee, you can treat yourself to a car wash – on us.

Since we began offering this program years ago, we’ve helped thousands of customers wash their vehicles through the Clean Car Guarantee. This program is just one of many ways that Sherpa goes above and beyond for our customers.

How does the Clean Car Guarantee work?

Enjoying your free car wash takes only a few, simple steps!

1. Book your auto transport with us.
Secure your transport with Sherpa and automatically have the Clean Car Guarantee applied to your shipment. Shipping multiple vehicles? Our Clean Car Guarantee covers up to $20 per vehicle!

2. Collect your bill of lading.
Once your vehicle arrives at its destination collect your Bill of Lading from the carrier. If the carrier does not provide a physical copy, you can always take a picture. Hold on to this document as you’ll need to submit a copy of it to be reimbursed.

3. Get your car washed.
Choose your favorite car wash and get your vehicle cleaned within seven days of transport delivery. We will reimburse you up to a $20 maximum for the car wash. Be sure to keep your car wash receipt as we’ll need a copy to secure your refund.

4. Mail us your Bill of Lading and receipt.
Collect your Bill of Lading and car wash receipt and send copies to us at the address below within 30 days of your car being delivered. Once we receive these documents we’ll issue a refund of up to $20 to the card we have on file from your transport. It takes five to ten days for the refund to be applied to your card.

Sherpa Auto Transport
Clean Car Guarantee
5605 Carnegie Boulevard, Ste 250
Charlotte, NC 28209

5. Enjoy your clean car!

Our Clean Car Guarantee is a popular and beloved program we are proud to offer. Check out what our customers have to say about their Sherpa and Clean Car Guarantee experience!

Ready To Ship Your Car?

Call us at 877-850-1231