Bill Of Lading

What is the Bill of Lading?

The Bill of Lading acts as documentation of your vehicle’s condition, permission for the carrier to transport your vehicle, and a receipt of the shipping transaction with the carrier. In the unlikely event that any damages are incurred during transport, Bills Of Lading completed during pickup and delivery can help prove the condition of your car changed during shipment. Please make sure that the condition of the vehicle recorded on the Bill of Lading is complete and accurate.

When is a Bill of Lading filled out?

A Bill of Lading should be completed during pickup and delivery. This means that for a shipment you should have two Bills of Lading – one from pickup and one from delivery.

You should carefully inspect your vehicle and review the Bill of Lading with your carrier. Do not sign a Bill of Lading that you do not agree with. Should you have any questions or concerns regarding your Bill of Lading,  please contact us.

In addition to filling out the Bill of Lading with your carrier, we advise taking photos or a video and performing a complete inspection of the vehicle. This extra documentation ensures that the condition of your vehicle before and after transport is clear.

Remember to keep a signed copy or photo of the Bill of Lading for your records.

Pickup Instructions

Your Bill of Lading is your receipt and your evidence of the condition of your vehicle. Take time to walk around your vehicle with the carrier to accurately document any existing damage to your car’s exterior on your Bill of Lading. We highly recommend that you take detailed photos or videos of your vehicle as well. Make sure that the vehicle condition recorded on the Bill of Lading is complete and accurate. Your signature on the Bill of Lading is your agreement to the vehicle condition prior to transport. Do not sign a Bill of Lading that you do not agree with. Should you have any questions or concerns regarding your Bill of Lading,  please contact us.

If you are electing to have someone else handle the vehicle pickup on your behalf, make sure to share these instructions with them and stress their importance.

Delivery Instructions

Review the Bill of Lading with your carrier and compare the current state of your vehicle to the images or videos you took on pickup day. This is your opportunity to document damages in the unlikely event that any are incurred during transport.  Be sure any damage is clearly noted on the Bill of Lading. Make sure that the vehicle condition recorded on the Bill of Lading is complete and accurate. Your signature on the Bill of Lading is your agreement to the vehicle condition post transport. Do not sign a Bill of Lading that you do not agree with. Should you have any questions or concerns regarding your Bill of Lading,  please contact us.

If you are electing to have someone else handle the vehicle delivery on your behalf, make sure to share these instructions with them and stress their importance. Again, if your Bill of Lading is electronic such that the carrier is not able to hand you a copy of it, please take a picture of it for your own records.

Concerned about your Shipment’s Bill of Lading?

Should you have any questions or concerns at any time during your transport process, Sherpa is here to help. You can reach us by emailing support@sherpaautotransport.com or calling us at (877) 850-1231 and choosing option two on the menu.